Insights · Required and expected cover

Client Requirements: When the Contract Requires Insurance

Liability insurance is increasingly not a regulatory but a business requirement: the client writes into the works contract that work may only start once cover is certified. If you are prepared for this, it is a routine question; if not, it becomes an obstacle to signing. This article looks at handling client requirements from two angles: how to comply, and what to watch for before you sign.

In short:
  • The typical clause: a defined cover, a required limit, with a certificate – often as a condition for the contract to take effect.
  • Meeting a client's requirement is typically quick if your contract is in order – the insurer issues the certificate.
  • Watch the other direction too: extra liability you take on in the contract may fall outside your insurance cover.

What do clients typically ask for?

Three elements recur. The first is having cover in place: live liability insurance for the entire duration of the work. The second is content: a required limit range, sometimes a specific type of cover (public liability, professional indemnity, subcontractor extension) – on larger projects, with terms tailored to the project. The third is the certificate: a certificate of insurance issued by the insurer, typically at the time of contracting and occasionally refreshed (how the certificate works). For tenders, all this comes together into a formal set of requirements (tender article), and with a foreign client there are extra language and content requirements on top (foreign client expectations).

How to comply smartly?

The first move: read the client's clause word for word and compare it against your policy – limit, type of cover, extensions (contract checklist). If your policy falls short, there are two paths: increase or add to your existing contract, or a project-specific solution. An important timing tip: it is worth clarifying the insurance requirement before you submit your offer – the cost of compliance is part of your pricing, not a surprise afterwards.

The other direction: what are you taking on in the contract?

The liability clauses in client contracts sometimes ask for more than the law requires: extended liability, penalty clauses, commitments covering every kind of loss. This is where the trap lies: extra liability assumed in the contract typically falls outside your insurance cover (exclusions map) – meaning you may sign up to a commitment with no insurer standing behind it. The practical rule: look at the liability clause and the policy together, and if the two do not match, negotiate – either the clause or the cover.

The next step

If you have a client contract with an insurance clause in front of you right now, the fastest route is: send us the wording of the clause before a free consultation – in the meeting we will talk specifically about how to comply. For the other side of the chain – when you are the one asking subcontractors for a certificate – see the chain article and the checklist.

Example: the condition for taking effect

A mechanical contractor receives a subcontract for an office-building project. Under clause 14 of the contract, the site can only be handed over once valid liability insurance has been certified, at the stipulated limit – without it, the contract does not even take effect. The contractor's policy can only offer half of that limit. Two paths lie ahead: raise the limit on the existing contract (a turnaround of a few days), or negotiate the clause (an uncertain outcome). Since the offer has already been submitted, the cost of the increase eats into the contractor's own margin – had clause 14 been read before the offer was requested, it could have been priced in. The lesson: a client requirement is not an administrative footnote but a pricing item – reading the contract is part of the calculation.

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This article is for general informational purposes only and does not constitute an offer, insurance advice, or legal advice. Specific terms are set out in the insurers' applicable policy conditions. Liability and compensation questions must be assessed under the applicable laws; for a specific case, we recommend involving a legal professional.

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