Insights · Professions

Carpenter, Locksmith, Trades: The Workshop, Site and Product Trio

A carpenter's or locksmith's work lives in three places: the workshop, the installation site – and the product, which starts a life of its own once it leaves the workshop. Each of the three carries its own liability question, and good cover addresses all three. This article puts that trio together.

In short:
  • Workshop: damage to someone else's property taken in for work (furniture or material brought in for repair) – a property-being-worked-on question.
  • Site: property damage and personal injury caused during installation – classic public liability territory.
  • Product: damage caused later by the structure once it has been handed over – this is where product liability comes in.

The workshop: someone else's valuables in your hands

The antique cabinet taken in for repair, the gate brought in for restoration, the custom material a client supplies – other people's property is routinely present in the workshop. Damage to these items (burnt, cracked, lost) typically falls outside general cover and calls for a property being worked on, handled, or taken in extension (extensions). Size the limit to the value of what you take in: for a restoration carpenter, this can be the single largest item.

The site: installation, demolition, transport

On-site work is the classic public liability claims pattern: a banister scratched while carrying a cabinet up the stairs, a window broken while hoisting something in, flooring damaged during demolition, a client tripping over a tool. The same logic described in the plumber and painter articles applies here: a limit sized to the value of the surroundings, careful covering and securing, and documentation at handover (loss prevention).

The product: what leaves the workshop

An installed staircase, a welded railing, a custom piece of furniture keeps carrying its maker's work long after handover. If the structure later causes damage because of a fault – a step gives way, a shelf tears loose, a gate closes on something – damage occurring after handover falls, depending on the contract and the policy terms, under product liability or under “completed work / product supplied” liability – the two are separate cover elements, so both need to be named when you take out the policy. This is a separate cover element that trade policies often lack – even though it's a natural feature of carpentry and locksmith work (product liability article).

How does a good cover programme come together?

During the activity assessment (article), it's worth clarifying the balance between the three settings: for a carpenter who mostly works in the workshop and hands over finished products, the property-being-worked-on and product elements matter most; for a locksmith who mostly fits things on site, it's the public liability core. Taking on employees brings in the employer's-liability question too (article). Cover always reflects the actual profile of the business – so there's little point insuring under a generic “tradesperson” label when reality can be described far more precisely. To assess your own trio: free consultation.

Example: the three lives of a staircase

A locksmith builds a custom steel staircase: fabricates it in the workshop, fits it on site, hands it over. The staircase has three “lives,” and each carries a different liability situation. During fabrication: special railing pieces the client brought in are sitting in the workshop – someone else's property taken in for work. During fitting: a freshly plastered wall can get damaged while the piece is hoisted into place – a classic public liability claim. After handover: if a weld gives way years later and someone is injured – a product liability question. Same staircase, three layers of cover. Insure only one of them, and you leave two-thirds of the staircase's life unprotected – which is why underwriting a trade policy should always start with the question: “Tell me how a job of yours comes together, from start to finish.”

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This article is for general informational purposes only and does not constitute an offer, insurance advice, or legal advice. Specific terms are set out in the insurers' applicable policy conditions. Liability and compensation questions must be assessed under the applicable laws; for a specific case, we recommend involving a legal professional. Whether liability insurance is mandatory for a given activity is determined by the applicable laws and chamber regulations – please check the current rules with your own chamber or professional body.

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